Privacy Policy

At Cognita, we are dedicated to shielding and preserving the privacy of our clients and visitors. As a premier AI-led product-based development company, we understand that data is the fuel for innovation. This statement provides a detailed overview of how we process your personal data in alignment with our ISO 9001:2015 and ISO/IEC 27001:2022 certifications.

By visiting https://www.cognita.org.in/, you accept the practices mentioned in this Privacy Policy.

1. Information We Collect

While visiting our website or using our AI services, we may collect and process the following:

• Voluntarily Shared Data: Information you provide by filling out forms, subscribing to newsletters, or contacting us (Name, Email, Phone Number, Company details).
• Visit Metadata: Information about your visits including pages viewed, resources accessed, traffic data, and location data.
• AI Service Data: Data provided during the use of our autonomous intelligence products to improve model accuracy and personalized enterprise workflows.
• Note on Financial Data: We DO NOT save any payment details, including credit card or bank account details, on our servers.

2. Use of Cookies & Tracking

We use cookies to gather data about your system to enhance our website functionality.

• Technical Cookies: Necessary for logging in and modifying privacy settings.
• Customization Cookies: Used to improve website personalization and functionality.
• Performance & Analytics: We use trusted third-party services (like Google Analytics) to track visits and traffic sources. You can opt out via the Google Ad Settings or your browser's "Do Not Track" settings.

3. Use of Your Information

We use your data to transition your organization into an "Autonomous Enterprise" and for the following:

• To provide information or services you requested regarding our AI products.
• To notify you of updates, security patches, or changes to our services.
• To help us provide information related to other products that may interest you (only with your prior consent).
• Automated Processing: As an AI company, we may use data for profiling and pattern recognition to improve our AI models, ensuring all such processing respects your right to human intervention under UAE and Indian laws.

4. Data Security and Storage

As an ISO/IEC 27001:2022 certified organization, we implement world-class technical and organizational measures:

• Security: We use AES-256 encryption for data at rest and TLS 1.2+ for data in transit.
• Risk: While we take every step to save your data securely, transmission over the internet is at your own risk.
• Retention: Personal data is retained only as long as necessary to fulfill the purposes outlined or to comply with legal obligations in India and the UAE.

5. Disclosing Your Data

• No Sale of Data: We do not sell, trade, or rent your personal identification information to third parties.
• Trusted Affiliates: We may share generic aggregated (anonymized) information with business partners and advertisers for marketing purposes.
• Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities in the UAE or India.

6. Third-Party Links & Trademarks

• External Links: We are not responsible for the privacy practices of third-party websites linked on our platform.
• Trademarks: Any trademarked terms (e.g., referential names of apps/services) are for descriptive purposes only and remain the property of their respective owners. Our AI code and designs are developed 100% in-house.

7. Your Rights (UAE & India Compliance)

Under the UAE Personal Data Protection Law and India’s Digital Personal Data Protection Act, you have the right to:

• Access & Correction: Request a copy of your data or correct inaccuracies.
• Withdrawal of Consent: Withdraw your consent for data processing at any time.
• Erasure: Request the deletion of your personal data ("Right to be Forgotten").
• Grievance Redressal: Contact our Data Protection Officer for any privacy concerns.

8. Contact Us

If you have questions about the Privacy Policy, or how your data is handled, please contact:

Email: info@cognita.org.in

India Office: Cognita Cybernetics Pvt Ltd 13th Floor, Trans Asia Cyber Park, Infopark Campus, Phase II SEZ, Kakkanad, Kochi - 682303, Kerala.

UAE Office: Cognita Cybernetics L.L.C – FZ Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.